Privacy Notice
Important Privacy Choices for Consumers
Protecting the privacy of data about you is a responsibility we take very seriously. We understand your data is personal and it is important to you that we keep it confidential.
This notice describes the privacy policy of Thrivent Financial Bank in the state in which you maintain your primary residence. It explains the types of data about you that we collect and disclose, with whom that data may be shared, and how we protect your data.
After you read this notice, if you decide that our practices and procedures meet your expectations, there is nothing you need to do. If you do not want data about you shared as outlined, you may tell us your data-sharing choices, as described in this notice. Once you tell us your choice, we will honor it until you change it.
Data Security
We have strict standards of security to safeguard your data. Your data is only shared and used by the following individuals:
- Authorized employees of Thrivent Financial Bank.
- Individuals permitted by law.
- Financial representatives of Thrivent Financial for Lutherans, as well as their employees who are conducting activities on their behalf.
Those who use your data must follow established standards and procedures and comply with applicable state and federal laws. All employees and third party service providers are trained to safeguard your data.
Data Collected
Having correct data about you permits us to provide better customer service, increase the efficiency of our operations, and comply with legal and regulatory requirements.
The data we collect about you varies according to the products, services or benefits you request and may include:
- Data we receive from you on applications, trust documents or other forms, such as name, address, birth date, account usage, Social Security number, assets and income.
- Data we receive from consumer-reporting agencies, such as creditworthiness and credit history.
- Data about your transactions and experience with us, such as your account balances and payment history.
- Data from other outside sources relating to their relationship with you or that verifies representations made by you. This includes your employment history or other insurance coverage.
- Other general data, such as email address and demographic data.
Reasons We Can Share Your Data
The following chart outlines those reasons we can share your data, whether we share data for those reasons and whether you can limit our ability to share the data.
| Reasons We Can Share Your Data | Does Thrivent Financial Bank Share? | Can You Limit This Sharing? |
|---|---|---|
| For our everyday business purposes – Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. | Yes | No |
| For our affiliate's everyday business purposes – Information about your transactions and experiences. | Yes | No |
| For our marketing purposes – To offer the bank's products and services to you. | Yes | Yes |
| For our affiliates to market their products and services to you. | Yes | Yes |
| For our affiliates's everyday business purposes – Information about your creditworthiness. | No | We don't share. |
| For nonaffiliates to market their products and services to you. | No | We don't share. |
| For joint marketing with other financial companies. | Yes | No |
Data-Sharing Practices With Affiliates
We may share the data we have about you with Thrivent Financial for Lutherans and its affiliates.1 This data may be further disclosed to other approved financial institutions and individuals in accordance with joint marketing agreements and third party service provider arrangements, such as those arrangements that have been established with financial representatives of Thrivent Financial for Lutherans as well as their employees who are conducting activities on their behalf.
Sharing your data allows us to:
- Provide you with better customer service.
- Help you make decisions about our products and services.
- Inform you of products and services that may be of interest to you.
Accuracy of Your Data
Our goal is to keep your data current and accurate. If you find that your account information is not correct, current or complete, please call, email, or write to us at the telephone number or address on your account statement. Appropriate corrections will be made as soon as possible. You may want to send a letter or telefacsimile to us if your correspondence contains sensitive information (e.g., your account number or Social Security number).
Our Treatment of Data About New and Former Customers
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice.
If you no longer have products or services with us, we will not share your data with other companies, other than as permitted by law. We may still share data about you with Thrivent Financial for Lutherans and its affiliates.1
Restrict Information-Sharing: Choices Available to You
Your information-sharing choices are disclosed in the chart contained in this notice. You may tell us not to share data about you with Thrivent Financial for Lutherans and its affiliates1 by calling us toll-free at 866-226-5225. You may also use this toll-free number to instruct Thrivent Financial Bank not to market its products or services to you. Despite your direction, we may still share your name, address, telephone number and Social Security number (for tax-reporting and identification purposes). We may also communicate the existence of your products and services. It may take six to eight weeks to make your choices fully effective.
If you are the primary joint-account holder, you may be receiving this notice on behalf of all joint owners of the account. Any account holder may choose one or more of the listed options. You may exercise your right on behalf of all joint owners of the account or only on your own behalf.
Limit Marketing From Thrivent Financial for Lutherans and Its Affiliates
You may limit Thrivent Financial for Lutherans and its affiliates1 from marketing their products or services to you based on your personal information that we collect and share with them. This information includes your account history with us.
Your choice to limit marketing offers from our affiliates will apply until you tell us to change your choice.
To limit marketing offers from Thrivent Financial for Lutherans and its affiliates,1 please call us toll-free at 866-226-5225.
1 The affiliates with which we may share data about you include the following:
- Thrivent Investment Management Inc.
- Thrivent Life Insurance Company
- Thrivent Property & Casualty Insurance Agency, Inc.
- Thrivent Financial Investor Services Inc.
- Thrivent Insurance Agency Inc.
- Thrivent Asset Management, LLC
- Field Agents' Brokerage Company
- Thrivent Lifelong Resources, Inc.
- Thrivent Mutual Funds