FAQs by Topic
Following is a comprehensive list of all frequently asked questions found throughout Thrivent.com. If you don't see an answer to your question, please contact us.
Questions about the new site design?
MyThrivent
- Account Access
- Bank
- Billing & Payments
- Traditional Life Contracts
- Disability Income Insurance Claims
- eDelivery
- Insurance & Annuities
- Online Payment Center
- Mutual Funds: Personal Accounts
- Mutual Funds: Trust & Business Accounts
- Securities Brokerage Services
- Trust & Investment Services
Thrivent Financial for Lutherans
- About Thrivent Financial for Lutherans
- Search Jobs at Thrivent Financial
- Corporate Opportunities at Thrivent Financial
- Sales Opportunities
- Fraternal
- Dividends and Capital Gains
- Church and Institution Financing
- Medicare Supplement Insurance
- Portfolio Tracker
Thrivent Financial Bank
- Bank Soundness & Safety
- Loan Programs, Rates & Fees
- Your Application
- Your Property
- Closing
- Reverse Mortgages
- IRAs
- Health Savings Accounts
- Debt Savvy
- Trust and Investment Services
- About Thrivent Financial Bank
About Thrivent Financial for Lutherans
Open AllClose All- Q: Does Thrivent Financial for Lutherans serve only Lutherans?
- A: Though the organization's membership is limited because of its fraternal bond, its outreach is not. Like all fraternal benefit societies (not-for-profit life insurance organizations), Thrivent Financial is required to serve a specific group of people with common interests or beliefs.
Thrivent Financial is organized for Lutherans and their families. Each individual applying for membership must demonstrate a Lutheran connection and support the organization's mission. That said, many of Thrivent Financial's charitable (fraternal) programs touch individuals of all faiths and backgrounds, and some financial products offered through the organization's subsidiaries—like mutual funds and banking products—are, by regulation, available to anyone. - Q: Must a Thrivent Financial member participate in volunteer activities?
- A: No. Thrivent Financial members may be as active as they like in their local chapter. While Thrivent Financial for Lutherans chapters provide an enjoyable, rewarding opportunity for members to join together to meet individual and community needs, participation is entirely voluntary.
- Q: What's the relationship between Thrivent Financial for Lutherans and the Lutheran church?
- A: While Thrivent Financial is proud to support Lutheranism through its members and its benevolent efforts, it is not a church or part of the church. Members' individual actions while working on Thrivent Financial for Lutherans activities reflect their own faith and values. Individual church-body governance, doctrine, and practices are matters for church-body members and their leaders.
In some cases, Thrivent Financial may collaborate with other organizations to help Lutheran churches fulfill their missions. This support does not fund ongoing church expenses, such as paying the salaries of church workers.
Further, Thrivent Financial does not provide assistance that undermines stewardship efforts of churches or creates a church dependency on Thrivent Financial for Lutherans' funding. Assistance decisions are not influenced by theological distinctions between Lutheran church bodies. - Q: What does the name "Thrivent" mean?
- A: Thrivent is a "neologism," or fabricated word, which means you won't find it in the dictionary. The name is derived from the term "thrive," which means to grow vigorously, flourish and prosper by good management. "Thrivent Financial for Lutherans" became the name of the organization following the merger of its predecessors. It represents a growing, dynamic, forward-thinking organization committed to helping Lutherans by nurturing their financial security and community connections.
- Q: How can Thrivent Financial be both a "Fortune 500" company and a "not-for-profit" organization?
- A: Each year, Fortune magazine ranks America's largest companies according to their annual revenue. Thrivent Financial for Lutherans has ranked among the nation's 500 largest organizations based on this measure.1
That said, Thrivent Financial is a fraternal benefit society (not-for-profit membership organization). Its business operations fuel its charitable outreach. The organization's business success gives the organization a unique opportunity to promote member volunteerism, aid individuals and families in need, strengthen nonprofit organizations, and address critical community needs.
1 Fortune magazine, May 2010.
Search Jobs at Thrivent Financial
Open AllClose All- Q. Is a profile required?
- A: In order to apply for a position with Thrivent Financial, you are required to create and submit a profile to the open position announcement. Be sure to include your resume and cover letter as part of your personal profile.
If you are simply browsing our open positions, you are not required to create a profile. However, doing so now and submitting it to our applicant database may help you quickly apply for a position in the future. - Q. Will I get a response when I apply?
- A: Yes. You will receive an electronic confirmation once you have submitted your online profile. Each position has its own timeframe for the selection process, so please watch your email account for future position correspondence.
- Q. Do I have to be Lutheran to work for Thrivent Financial?
- A: No. As an equal employment opportunity employer, we welcome and encourage all to apply.
- Q.If I apply for one open position, am I automatically considered for future openings?
- A: Although your information is stored in our applicant database, you are encouraged to apply for each position you are interested in pursuing. This will help our recruiters review your profile as it relates to the open position(s).
Corporate Opportunities at Thrivent Financial
Open AllClose All- Q. Do you offer relocation benefits?
- A: It depends on the position. Each position has its own budget which may, or may not, include relocation costs. If this question pertains to your situation, please contact the HR Helpline at 800-847-4836, ext. 36414.
- Q. When am I eligible for benefits?
- A: Benefits begin your first day of employment with Thrivent Financial.
- Q. How are my benefits impacted if I have worked for Thrivent Financial or a predecessor organization in the past?
- A: In order to best service this question, please contact our HR Helpline at 800-847-4836, ext. 36414 to discuss your specific situation.
- Q. I have a 401(k) from my current employer. Can I roll that over? Can someone help?
- A: Absolutely! You can roll over your 401(k), and we have experts who can help. You have access to any one of our Thrivent Financial representatives, including our Corporate Financial Representatives located in our offices.
- Q. Is there a dress code?
- A: Yes. Thrivent Financial has a business casual dress code, Monday through Thursday. Jeans are permitted on Fridays
Thrivent Financial Sales Opportunities
Open AllClose All- Q. What is the pay structure for the financial representative career?
- A: Financial representatives have the opportunity to drive their own income through:
- Base commissions: Base commission is paid biweekly on business issued for risk products, annuities and mutual funds. Your sales will be measured in terms of production credits called Accumulated Base Commissions (ABCs). ABCs are the sum of the base commissions paid in the first three years for most products sold.
- Bonuses: Our bonus system is designed to reward Thrivent Financial representatives for their efforts while providing motivation to continuously build their practice. You will be eligible for six different bonus programs based on your performance.
- Q: Is financial support available to help launch my career?
- A: You will be eligible for the Marketing and Business Incentive (MBI) that provides a bonus on sales early in your career. Your regional financial office may also offer you commission advances that can help you if you need more income stability, as well as a licensing incentive that rewards you for having or obtaining required licenses.
- Q: What type of licenses does this position require?
- A: Obtain state insurance licenses with required lines of authority (life, health & variable contracts) prior to the solicitation or sale of insurance products and obtain and maintain Series 7 and 66; Series 7, 65 and 63; or Series 6 and 63 registrations.
- Q: Does Thrivent Financial help candidates become licensed?
- A: Yes. You'll have the guidance, support and tools you need to help you become licensed. Your local recruiter can share detailed information with you about the support available.
- Q: Does this position require financial experience?
- A: While past experience is helpful, it is not required for this position. In fact, many successful Thrivent Financial representatives have no prior experience in sales/financial services.
- Q: Is training available for this position?
- A: Yes. You'll have access to a comprehensive training program to help you get started in your career. Through this training, you'll learn about the products and services you can offer. You'll also gain a thorough understanding of the Thrivent Financial Advisory Process, which you can use to help clients achieve their financial goals.
- Q: What type of products does Thrivent Financial offer?
- A: Thrivent Financial and its affiliates offer a wide range of financial products and services to meet clients' needs, including life and health insurance products, annuities and mutual funds.
We offer products developed and managed by Thrivent Financial as well as quality products from other companies. In addition, our financial consultants and senior financial consultants have the opportunity to offer wrap accounts and fee-based financial programs through Thrivent Investment Management Inc., our wholly owned subsidiary broker/dealer and investment advisor. Thrivent Financial Bank, another wholly owned subsidiary of Thrivent Financial, offers a full line of banking and trust services to our clients. - Q: Does this career require me to be Lutheran?
- A: Thrivent Financial is a values-based membership organization. As such, we recruit professionals who share our core values. While you don't have to be Lutheran, it's important for financial representatives to have the ability to build solid relationships with Lutheran members and congregations.
Fraternal
Open AllClose All- Q: I'm now registered; why can't I access the Chapter Leadership or Congregational Advocate administration menu?
- A: If you are a Chapter Leader or a Congregational Advocate, you may simply need to complete your registration. To do so:
- Log in to MyThrivent
- Click on Manage My Profile
- Click on Access Areas
- Check the box next to Members/Chapters
- Select Continue to complete your registration.
- Q: Does Thrivent Financial offer scholarships?
- A: No. Thrivent Financial does not have a scholarship program at this time.
- Q: Does Thrivent Financial offer grants?
- A: Grants are provided for projects and missions that reflect the charitable interests of Thrivent Financial for Lutherans, its members and its employees through the Thrivent Financial for Lutherans Foundation. Learn more about Thrivent Financial for Lutherans Foundation.
- Q: Can Thrivent Financial fraternal programs help me if I need financial assistance?
- A: Thrivent Financial does not provide funds directly to individuals. However, through an exciting chapter care program called Care Abounds in Communities®, Thrivent Financial provides funding to members who form community service teams to conduct fund-raising activities and hands-on service activities that help individuals, families and/or qualified not-for-profit organizations. Learn about Care Abounds in Communities®.
Portfolio Tracker
Open AllClose All- Q: What is new in Portfolio Tracker?
- A: In addition to a new look, the following features have been added:
- Views
- "Quick Value" has been added to the list of options
- The "Classic" View has been upgraded to be a more robust quote detail display with a small chart for pricing reference
- Sorting Views
- "Sort By" feature is now tailored to the "View" selected – decreasing the length of the selection list.
- Saving Portfolio
- Portfolio is automatically saved to your computer via a cookie – no need to push the "Save Display" button.
- Delete/Edit Portfolio
- While editing, there is less to fill out – saving time
- Transaction/ Trade price is fixed when establishing an entry, avoiding mistaken deletion
- Deleting an entry can be done from the Edit page by clicking on the "X" button
- Details of the transactions can be viewed by clicking the "+" button
- Q: How do I delete a transaction?
- A: To delete a transaction, click the "Edit" button on the top left of the Portfolio page. Then click the "X" next to the transaction you want to delete
- Q: How do I change the trade price?
- A: Trade/ Transaction price cannot be edited once created. To change the Trade/ Transaction price, delete and enter new transaction to the portfolio
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