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Help

Member Connection Center Staff Can Get Your Answer
Member Connection Center staff are ready to take your calls about any fraternal questions you may have. If you are having problems finding information in CHIP and would like to personally speak with the call center staff to get your question answered, please call the Member Connection Center at 800-THRIVENT (800-847-4836) and say "Fraternal" when prompted.

You may reach the Member Connection Center Monday – Friday, 7 a.m. – 9 p.m., Central time.

If you would like to contact a Member Connection Center staff member via email, click on "Contact CHIP" located on the bottom of this page.

Tips to Help Get the Most Out of Searches

  • Check spelling.


  • Use multiple words.
    • Example: cohosting activities

  • Use similar words.
    • Example: safe secure privacy security

  • Use quotation marks – Use quotation marks to find words which must appear adjacent to each other.
    • Example: "our pledge to you"

  • Use wildcards – Wildcard searches can expand the number of matches for a particular request. The * character is used as the wildcard character *.
    • Examples:
       wh*
       "wh* are"
       415-*-*



This is proprietary information that is solely for use by employees, volunteers, and agents of Thrivent Financial for Lutherans in connection with fraternal activities of Thrivent Financial for Lutherans.


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Appleton Office:
4321 N. Ballard Road
Appleton, WI 54919-0001 USA

Minneapolis Office:
625 Fourth Avenue S.
Minneapolis, MN 55415-1624 USA

Contact Us
800-THRIVENT
(800-847-4836)


©1995- Thrivent Financial for Lutherans

This document was last updated on Wednesday, September 14, 2011 at 3:37 PM